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BESTip product
 

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During making a VoIP call, I heard the ringback tone but could not talk to the receiving party after dialing the number.
1. It happens only in the IP sharing environment. Please refer to Appendix C to configure Virtual Sever Port Mapping.
2. Please check if the IP address of your BESTip is consistent with the one of Virtual Server of IP sharing.
How can I assign the lines of ringer?
While dialing, please dila ID no. + ﹡1 + # for L1 ringer, and dial ID no. + ﹡2 + # for L2 ringer
   
If I access the Internet via Proxy Server. Could I use BESTip VOIP Gateway?
No. Because Bestip series of VOIP Gateway do not support the procotol of Proxy Server.
   
After booting my BESTip, the LCD keeps flashing DNS Look-up Fail. I can not enter the ready mode.
It means your BESTip is not connected to the network properly. Please check the LAN port on the back panel of the BESTip to see if the two LEDs are flashing. These LEDs are flashing if Ethernet connection has been made. It is off when the link is down (i.e., when no Ethernet connection exists).
I could make phone calls with my BEStip but the calling party could not reach me.
1. Please check if you got the proper settings for Virtual Server TCP/ UDP as listed below.
TCP/ UDP Port
Station ID       TCP            UDP: ch1        UDP: ch2
       1        7976~7980    8000~8001    8800~8801
       2        7975~7979    8020~8021    8820~8821
       3        7974~7978    8040~8041    8840~8841
       4        7973~7977    8060~8061     8860~8861
2. Please check the settings of Station ID.
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